Q: How does using my own LMS with Challenger minimize learner friction?
-
A: By using a platform your learners are already familiar with, there’s no need for additional training. This means less disruption to their workflow and a smoother transition.
Q: Is there additional work required when using my own LMS?
-
A: Yes, there’s more upfront work for the admin at your organization. You’ll need to manually upload SCORM Connect files to your LMS for each course you want to use.
Q: Who is responsible for building out learning paths in my LMS?
-
A: Your Challenger CS team will offer recommendations on the order of content delivery, but managing and implementing it in your LMS falls under your purview.
Q: Are learning paths exportable with SCORM Connect?
-
A: No, learning paths are not exportable. Only individual courses or standalone resources can be exported. You’ll need to create learning paths within your LMS.
Q: Who is responsible for downloading and uploading SCORM files into the LMS?
-
A: After initial testing, which Challenger’s Implementation Team supports, it’s your responsibility to download and upload SCORM files into your LMS. For bulk downloads, you can use the mass export feature with help from the Client Success team.
Q: Do I need to involve my IT team to set up Challenger content in my LMS?
-
A: No, IT involvement is not necessary. There’s no need for setting up Single Sign-On (SSO), sharing metadata files, or coordinating with Challenger’s Digital team. You can manage the setup independently.
Q: How Customizable is the learning experience when using my own LMS?
-
A: You have great flexibility. You can integrate Challenger’s content with your own materials, creating custom learning paths that cater to your specific needs.
Q: Can I control when and what content is deployed to my learners?
-
A: Yes, you have full control over content deployment. You can decide what content to release and when, manage learners, and run utilization reports directly from your LMS without relying on Challenger.
Q: How does reporting work when using the Hub with SCORM Connect files?
-
A: When a learner accesses their first SCORM Connect file, they are assigned a random email address (e.g., 5eea7adbf7794d14fa6ee65c@hub.challengerinc.com). Progress is tracked under this email, but it won't immediately reveal the learner's identity. Since LMSs send different data to Challenger, it’s best to rely on your LMS’s reporting tools for detailed tracking.
Q: How does SCORM Connect file reporting function from my LMS?
-
A: SCORM Connect files will report progress data back to your LMS. However, each LMS processes this data differently, so it’s recommended to test with a sample file to see how reporting works in your system. SCORM Connect files are standardized and cannot be modified to change the content structure or reporting details.
Q: What happens if Challenger updates a course?
-
A: Any updates to existing content are automatically reflected in the SCORM Connect files, so you don’t need to export new files. The updates are integrated seamlessly.
Q: What occurs if Challenger decides to sunset (retire) a course?
-
A: If a course is archived, the connection between your LMS and the Hub will break. Challenger will provide a transition period and notify you before any content is archived, allowing you to make necessary adjustments.
Q: What happens to our SCORM Connect files if we don’t renew our Challenger activation?
-
A: If your subscription is not renewed, access to SCORM Connect content will be disabled. The content placeholders will still be visible in your LMS, but they won’t function. If you renew later, Challenger can quickly restore access, and learner progress will be retained.